Guiding Founders from Idea to Revenue

With a career spanning both Europe and the U.S., Alejandro has built a reputation for driving customer success, expanding international operations, and scaling businesses across industries. From founding and exiting his own venture in Chile to shaping U.S. expansion strategies for a European tech company, he combines entrepreneurial grit with structured execution. Known for balancing risk and reward, he has helped companies not only enter new markets but also retain and grow their client base through innovative customer success frameworks.

Alejandro thrives in customer success management, business strategy, and cross-team collaboration. His expertise ranges from go-to-market strategy creation to client retention and team building in fast-scaling environments. By merging analytical thinking with a pragmatic approach, he ensures that every initiative—whether it's market entry, sales engineering, or customer onboarding—not only delivers immediate value but also sets the foundation for long-term growth.

Amanda brings over a decade of experience at the intersection of customer success, entrepreneurship, and program leadership. From co-founding and scaling a tutoring business that supported more than 1,200 families to shaping national accelerator programs for early-stage founders, she has consistently driven growth through customer engagement and operational excellence. Today, as Head of Customer Success at Volt, she builds scalable customer success frameworks in a fast-paced SaaS environment, aligning product vision with client outcomes. Amanda is widely recognized for her ability to transform complex operations into streamlined systems that fuel both customer loyalty and company growth.

Amanda specializes in customer success strategy, digital operations, and program development. She excels at creating scalable onboarding systems, designing data-driven engagement playbooks, and leading cross-functional initiatives that reduce churn and accelerate value delivery. Her background spans SaaS, non-profit accelerators, and education, where she has combined analytical rigor with a people-first mindset to deliver long-term impact for organizations, founders, and communities.