Guiding Founders from Idea to Revenue
We’ve been where you are, and we’re here to help.
Alejandro Garcés
CEO
Career Overview
With a career spanning both Europe and the U.S., Alejandro has built a reputation for driving customer success, expanding international operations, and scaling businesses across industries. From founding and exiting his own venture in Chile to shaping U.S. expansion strategies for a European tech company, he combines entrepreneurial grit with structured execution. Known for balancing risk and reward, he has helped companies not only enter new markets but also retain and grow their client base through innovative customer success frameworks.
Specializations
Alejandro thrives in customer success management, business strategy, and cross-team collaboration. His expertise ranges from go-to-market strategy creation to client retention and team building in fast-scaling environments. By merging analytical thinking with a pragmatic approach, he ensures that every initiative—whether it’s market entry, sales engineering, or customer onboarding—not only delivers immediate value but also sets the foundation for long- term growth
Career Overview
Amanda Moya
Head of Operations
Career Overview
Amanda brings over a decade of experience at the intersection of customer success, entrepreneurship, and program leadership. From co-founding and scaling a tutoring business that supported more than 1,200 families to shaping national accelerator programs for early- stage founders, she has consistently driven growth through customer engagement and operational excellence. Today, as Head of Customer Success at Volt, she builds scalable customer success frameworks in a fast-paced SaaS environment, aligning product vision with client outcomes. Amanda is widely recognized for her ability to transform complex operations into streamlined systems that fuel both customer loyalty and company growth
Specializations
Amanda specializes in customer success strategy, digital operations, and program development. She excels at creating scalable onboarding systems, designing data-driven engagement playbooks, and leading cross-functional initiatives that reduce churn and accelerate value delivery. Her background spans SaaS, non-profit accelerators, and education, where she has combined analytical rigor with a people-first mindset to deliver long-term impact for organizations, founders, and communities
Career Overview
Malica Angela Consuelo
Head of Marketing & Legal
Career Overview
Malica is a versatile professional whose career bridges law, administration, and digital marketing. Currently serving as Director of Event Management and Marketing for the prestigious PHIL-JAVIKOTA 2025 international conference, she leads program design, partnerships, and global brand sponsorships. Her experience spans from managing social media and influencer outreach for international brands to overseeing branch operations in the service and hospitality sector. With a foundation in political science and ongoing legal studies, she blends analytical rigor with creativity—supporting organizations in achieving growth, visibility, and operational excellence
Specializations
Malica specializes in event management, social media marketing, and influencer outreach. She has extensive experience developing campaigns that boost brand visibility, managing operational teams, and creating digital content that resonates with audiences. Her legal and administrative background further strengthens her ability to manage complex projects, coordinate stakeholders, and deliver results across industries—from government and education to hospitality and consumer brands
Career Overview
6‑months faster launch
150+ startups
$800k largest raise
Milestones
2020 – Market Entry
Launch with a focus on international expansion and early SaaS consulting, securing its first clients in South America
2021 – Service Expansion
Structured advisory programs and founder success playbooks are introduced, shifting from project-based work to scalable 24/7 offerings.
2024 – Global Visibility
After expanding in Europe,the company ventures out to the US, establishing a presence in cross-continental startup ecosystems and forging key partnerships.
2025 – Platform Evolution
The Startup Success Lab is launched, integrating consulting, operational tooling, and education into a unified growth platform for startups.
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